Deleting Wortavia data
This page explains how users of the Wortavia Android app from Tavirio Games can delete data or request its deletion.
1. Delete local game data yourself
Local data includes progress, coins, completed levels, statistics, streaks, settings and unfinished puzzles. You can delete it through Android Settings by clearing Wortavia's app data/storage, or by uninstalling the app. Tavirio Games does not keep this normal data in its own cloud and therefore generally cannot delete it remotely.
The optional save export/import feature creates or reads a file at a location you choose through Android. Clearing app data or uninstalling does not necessarily delete any separately exported file; delete that file from its storage location if you no longer want it. Importing a save does not create or alter a Google Play purchase entitlement.
2. Request deletion of data held by Tavirio Games
You can request deletion of support correspondence and server-side purchase or entitlement data. Email taviriogames@gmail.com with the subject “Wortavia data deletion”. Identify the relevant purchase (for example its Google Play order identifier, if available) or correspondence. Do not send passwords, full purchase tokens or payment-card details. We may request further proportionate information to safely identify the data.
Requests are reviewed without undue delay within applicable legal deadlines. Data is deleted where no necessary retention or other lawful reason prevents deletion. Clearing local data does not delete server records, hosting logs or the Google Play order, and does not itself cancel a purchase. No automatic server-deletion button is provided.
3. Data concerned
These include support emails and server-side purchase records: a token hash, package/product identifiers, purchase/entitlement/acknowledgement status, timestamps and refund/revocation information. Supabase hosting logs also contain IP addresses, approximate connection location and technical request/diagnostic information. No full purchase tokens or order identifiers are persisted in the purchase database.
You delete local game data yourself as described above. Provider logs and backups are separate and are not erased by clearing app data.
4. Necessary retention
Active entitlement records support lifetime access and restoration; revocation records prevent an invalid purchase from being reactivated. There is currently no automatic time-based deletion of these records. Deletion requests are assessed individually, including whether data must remain for these purposes or legal obligations and how deletion would affect restoration. Technical hosting logs are retained for one day under the Supabase plan in use; extended retention has not been configured.
5. Google services
Wortavia uses or integrates Google services including Google Mobile Ads/AdMob, Google Play Billing and Google Play In-App Review. Tavirio Games cannot directly erase data that Google processes under its own responsibility from Google accounts or systems. Use Google's privacy and account controls; see Google's Privacy Policy.
6. Contact and further rights
Mike Lennartz
trading as Tavirio Games
Königsallee 23
41747 Viersen
Germany
Email: taviriogames@gmail.com
For more information see the Wortavia Privacy Policy.
Last updated: 11 October 2026 · Wortavia version 1.3.0